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Frequently asked questions
How do I order medicines on Flymeds?
Search the catalogue or browse a category, choose your medicine and pack, and add it to your cart. Sign in to manage your order and complete checkout.
Where can I upload my prescription?
Select Upload prescription to send your prescription for pharmacy review. You can review the prepared cart before completing your purchase.
Can I compare generic alternatives?
Where an alternative is available, you can review composition, pack details and current pricing. Prescription medicines are reviewed by a pharmacist and are not substituted automatically.
How can I track an order?
Sign in and open My orders to view your order and available delivery updates.
What if I cannot find a medicine?
Use Request a medicine to send the medicine name and details to the pharmacy team, or contact support for help.