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Shipping Policy

Last updated: July 2026

1. Delivery Coverage

We deliver Pan-India through Shiprocket and its assigned courier partners, covering serviceable pincodes across the country. You can check serviceability by entering your pincode at checkout.

2. Delivery Timeline

Delivery time depends on your pincode and the courier. An estimated delivery date is shown at checkout, and tracking details are shared once your order ships. Prescription orders ship after pharmacist verification.

3. Delivery Charges

Delivery is free above a minimum order value, which is shown in your cart and at checkout. A flat delivery fee applies to smaller orders.

4. Delivery Slots

You can choose a preferred delivery slot at checkout. Available slots may vary based on your location and current order volume.

5. Order Tracking

You'll receive SMS, WhatsApp and email updates at every stage of your order — from confirmation to out-for-delivery. You can also track your order status from the Orders page.

6. Failed Deliveries

If a delivery attempt fails due to an incorrect address or unavailability, our delivery partner will attempt redelivery. Please ensure your address and contact number are accurate at checkout.